Hi, today we are going to show you how to change a wax filter in a custom hearing aid. There are different configurations of custom hearing aids. Today we are going to do an ITE. Now with the ITE, there is the portion that sticks out of your ear which is the face plate with your program button and your volume control. The portion that goes inside of your ear with the white filter and the vent is what we are going to be focusing on today. Whenever your hearing aid is not working, first you are going to troubleshoot to see if the battery is working.
If the battery is fine or you’ve replaced the battery or hearing aid is still not working, it’s time to change the wax filter. So what you are going to do is you are going to take your package of wax filters, open them up, remove it on a little stick. On one end of the stick it has a white filter and on the other end of the stick it’s just an open area. You are going to place the open area into the existing filter that’s in the hearing aid, twist it a little and pop it out then you flip the stick and simply put the other filter in. Once you are finished with that your hearing aid should work properly.
If not, if your hearing aid is still not functioning properly, bring it in to Hearing Aid Express where we can take care of all your hearing aids, repairs and clean and checks.